<div dir="ltr">If i recall correctly it was around May/June 2015. If the first you are hearing of it is at renewal time, we apparently did a very poor job of communicating the increase to our customers. For this I am truly sorry. If we did not send out a price increase notification prior to the increase going into effect shame on us. I will try to run down what went wrong and report back.<div><br><div>Regards,</div><div><br></div><div>Will</div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 9, 2016 at 10:55 AM, Jeff H <span dir="ltr"><<a href="mailto:jeff61225@gmail.com" target="_blank">jeff61225@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><span class="">On Tue, Feb 9, 2016 at 8:41 AM, Will Metcalf <span dir="ltr"><<a href="mailto:william.metcalf@gmail.com" target="_blank">william.metcalf@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr">BTW we have no plans to raise prices that I'm aware of :). <div><br><div>Regards,</div><div><br></div><div>Will</div></div></div></blockquote><div><br></div></span><div>When was the last price increase? I was just looking and noticed the price is now $750 for a year of ET Pro. The last subscription I purchased was in May, 2015 and it was $500.</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Jeff</div></font></span></div></div></div>
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