[Oisf-users] Suricata 4.0.3 with Napatech problems

Thu Jan 18 18:16:30 UTC 2018

Hey Peter,

Those changes didn't help.  Around 23+ minutes into the run one worker CPU
(#30) stayed at 100% while buffer NT11 dropped packets and would not
recover.  I'm attaching a zip file that has the stats.log for that run, the
suricata.log file as well as the information seen at the command line after
issuing "/usr/bin/suricata -vvv -c /etc/suricata/suricata.yaml --napatech
--runmode workers -D".

Steve

On Thu, Jan 18, 2018 at 11:30 AM, Steve Castellarin <
steve.castellarin at gmail.com> wrote:

> We never see above 2Gbps.  When the issue occurred a little bit ago I was
> running the Napatech "monitoring" tool and it was saying we were between
> 650-900Mbps.  I'll note the bandwidth utilization when the next issue
> occurs.
>
> On Thu, Jan 18, 2018 at 11:28 AM, Peter Manev <petermanev at gmail.com>
> wrote:
>
>> On Thu, Jan 18, 2018 at 5:27 PM, Steve Castellarin
>> <steve.castellarin at gmail.com> wrote:
>> > When you mean the "size of the traffic", are you asking what the
>> bandwidth
>> > utilization is at the time the issue begins?
>>
>> Sorry - i mean the traffic you sniff - 1/5/10...Gbps ?
>>
>> >
>> > I will set things up and send you any/all output after the issue starts.
>> >
>> > On Thu, Jan 18, 2018 at 11:17 AM, Peter Manev <petermanev at gmail.com>
>> wrote:
>> >>
>> >> On Thu, Jan 18, 2018 at 4:43 PM, Steve Castellarin
>> >> <steve.castellarin at gmail.com> wrote:
>> >> > Hey Peter,
>> >> >
>> >> > I tried as you asked.  Less than 15 minutes after I restarted
>> Suricata I
>> >> > saw
>> >> > my first CPU hitting 100% and one host buffer dropping all packets.
>> >> > Shortly
>> >> > after that the second CPU hit 100% and a second host buffer began
>> >> > dropping
>> >> > all packets.  I'm attaching the stats.log where you'll see at
>> 10:31:11
>> >> > the
>> >> > first host buffer (nt1.drop) starts to register dropped packets,
>> then at
>> >> > 10:31:51 you'll see host buffer nt6.drop begin to register dropped
>> >> > packets.
>> >> > At that point I issued the kill.
>> >> >
>> >>
>> >> What is the size of the traffic?
>> >> Can you also try
>> >> detect:
>> >>   - profile: high
>> >>
>> >> (as opposed to "custom")
>> >>
>> >> Also if can run it in verbose mode (-vvv)   and send me that compete
>> >> output after you start having the issues.
>> >>
>> >> Thanks
>> >>
>> >>
>> >>
>> >> > Steve
>> >> >
>> >> > On Thu, Jan 18, 2018 at 10:05 AM, Peter Manev <petermanev at gmail.com>
>> >> > wrote:
>> >> >>
>> >> >> On Wed, Jan 17, 2018 at 1:29 PM, Steve Castellarin
>> >> >> <steve.castellarin at gmail.com> wrote:
>> >> >> > Hey Pete,
>> >> >> >
>> >> >> > Here's the YAML file from the last time I attempted to run 4.0.3 -
>> >> >> > with
>> >> >> > the
>> >> >> > network information removed.  Let me know if you need anything
>> else
>> >> >> > from
>> >> >> > our
>> >> >> > configuration.  I'll also go to the redmine site to open a bug
>> >> >> > report.
>> >> >> >
>> >> >> > Steve
>> >> >>
>> >> >> Hi Steve,
>> >> >>
>> >> >> Can you try without -
>> >> >>
>> >> >>   midstream: true
>> >> >>   asyn-oneside:true
>> >> >> so
>> >> >>   #midstream: true
>> >> >>   #asyn-oneside:true
>> >> >>
>> >> >> and lower the "prealloc-session: 1000000" to 100 000 for example
>> >> >>
>> >> >>
>> >> >> Thank you.
>> >> >>
>> >> >> >
>> >> >> > On Wed, Jan 17, 2018 at 6:36 AM, Peter Manev <
>> petermanev at gmail.com>
>> >> >> > wrote:
>> >> >> >>
>> >> >> >> On Tue, Jan 16, 2018 at 4:12 PM, Steve Castellarin
>> >> >> >> <steve.castellarin at gmail.com> wrote:
>> >> >> >> > Hey Peter, I didn't know if you had a chance to look at the
>> stats
>> >> >> >> > log
>> >> >> >> > and
>> >> >> >> > configuration file I sent.  So far, running 3.1.1 with the
>> updated
>> >> >> >> > Napatech
>> >> >> >> > drivers my system is running without any issues.
>> >> >> >> >
>> >> >> >>
>> >> >> >> The toughest part of the troubleshooting is that i dont have the
>> set
>> >> >> >> up to reproduce this.
>> >> >> >> I didn't see anything that could lead me to definitive conclusion
>> >> >> >> from
>> >> >> >> the stats log.
>> >> >> >> Can you please open a bug report on our redmine with the details
>> >> >> >> form
>> >> >> >> this mialthread?
>> >> >> >>
>> >> >> >> Would it be possible to share the suricata.yaml (privately if you
>> >> >> >> would like works too; remove all networks)?
>> >> >> >>
>> >> >> >> Thank you
>> >> >> >>
>> >> >> >> > On Thu, Jan 11, 2018 at 12:54 PM, Steve Castellarin
>> >> >> >> > <steve.castellarin at gmail.com> wrote:
>> >> >> >> >>
>> >> >> >> >> Here is the zipped stats.log.  I restarted the Napatech
>> drivers
>> >> >> >> >> before
>> >> >> >> >> running Suricata 4.0.3 to clear out any previous drop
>> counters,
>> >> >> >> >> etc.
>> >> >> >> >>
>> >> >> >> >> The first time I saw a packet drop was at the 12:20:51 mark,
>> and
>> >> >> >> >> you'll
>> >> >> >> >> see "nt12.drop" increment.  During this time one of the CPUs
>> >> >> >> >> acting
>> >> >> >> >> as
>> >> >> >> >> a
>> >> >> >> >> "worker" was at 100%.  But these drops recovered at the
>> 12:20:58
>> >> >> >> >> mark,
>> >> >> >> >> where
>> >> >> >> >> "nt12.drop" stays constant at 13803.  The big issue triggered
>> at
>> >> >> >> >> the
>> >> >> >> >> 12:27:05 mark in the file - where one worker CPU was stuck at
>> >> >> >> >> 100%
>> >> >> >> >> followed
>> >> >> >> >> by packet drops in host buffer "nt3.drop".  Then came a second
>> >> >> >> >> CPU
>> >> >> >> >> at
>> >> >> >> >> 100%
>> >> >> >> >> (another "worker" CPU) and packet drops in buffer "nt2.drop"
>> at
>> >> >> >> >> 12:27:33.  I
>> >> >> >> >> finally killed Suricata just before 12:27:54, where you see
>> all
>> >> >> >> >> host
>> >> >> >> >> buffers
>> >> >> >> >> beginning to drop packets.
>> >> >> >> >>
>> >> >> >> >> I'm also including the output from the "suricata
>> --dump-config"
>> >> >> >> >> command.
>> >> >> >> >>
>> >> >> >> >> On Thu, Jan 11, 2018 at 11:40 AM, Peter Manev
>> >> >> >> >> <petermanev at gmail.com>
>> >> >> >> >> wrote:
>> >> >> >> >>>
>> >> >> >> >>> On Thu, Jan 11, 2018 at 8:02 AM, Steve Castellarin
>> >> >> >> >>> <steve.castellarin at gmail.com> wrote:
>> >> >> >> >>> > Peter, yes that is correct.  I worked for almost a couple
>> >> >> >> >>> > weeks
>> >> >> >> >>> > with
>> >> >> >> >>> > Napatech support and they believed the Napatech setup
>> >> >> >> >>> > (ntservice.ini
>> >> >> >> >>> > and
>> >> >> >> >>> > custom NTPL script) are working as they should.
>> >> >> >> >>> >
>> >> >> >> >>>
>> >> >> >> >>> Ok.
>> >> >> >> >>>
>> >> >> >> >>> One major difference between Suricata 3.x and 4.0.x in terms
>> of
>> >> >> >> >>> Napatech is that they did update the code, some fixes and
>> >> >> >> >>> updated
>> >> >> >> >>> the
>> >> >> >> >>> counters.
>> >> >> >> >>> There were a bunch of upgrades in Suricata too.
>> >> >> >> >>> Is it possible to send over a stats.log - when the issue
>> starts
>> >> >> >> >>> occuring?
>> >> >> >> >>>
>> >> >> >> >>>
>> >> >> >> >>> > On Thu, Jan 11, 2018 at 9:52 AM, Peter Manev
>> >> >> >> >>> > <petermanev at gmail.com>
>> >> >> >> >>> > wrote:
>> >> >> >> >>> >>
>> >> >> >> >>> >> I
>> >> >> >> >>> >>
>> >> >> >> >>> >> On 11 Jan 2018, at 07:19, Steve Castellarin
>> >> >> >> >>> >> <steve.castellarin at gmail.com>
>> >> >> >> >>> >> wrote:
>> >> >> >> >>> >>
>> >> >> >> >>> >> After my last email yesterday I decided to go back to our
>> >> >> >> >>> >> 3.1.1
>> >> >> >> >>> >> install of
>> >> >> >> >>> >> Suricata, with
>> >> >> >> >>> >>
>> >> >> >> >>> >>
>> >> >> >> >>> >> the upgraded Napatech version.  Since then I've seen no
>> >> >> >> >>> >> packets
>> >> >> >> >>> >> dropped
>> >> >> >> >>> >> with sustained bandwidth of between 1 and 1.7Gbps.  So I'm
>> >> >> >> >>> >> not
>> >> >> >> >>> >> sure
>> >> >> >> >>> >> what is
>> >> >> >> >>> >> going on with my configuration/setup of Suricata 4.0.3.
>> >> >> >> >>> >>
>> >> >> >> >>> >>
>> >> >> >> >>> >>
>> >> >> >> >>> >> So the only thing that you changed is the upgrade of the
>> >> >> >> >>> >> Napatech
>> >> >> >> >>> >> drivers
>> >> >> >> >>> >> ?
>> >> >> >> >>> >> The Suricata config stayed the same -  you just upgraded
>> to
>> >> >> >> >>> >> 4.0.3
>> >> >> >> >>> >> (from
>> >> >> >> >>> >> 3.1.1) and the observed effect was - after a while all (or
>> >> >> >> >>> >> most)
>> >> >> >> >>> >> cpus
>> >> >> >> >>> >> get
>> >> >> >> >>> >> pegged at 100% - is that correct ?
>> >> >> >> >>> >>
>> >> >> >> >>> >>
>> >> >> >> >>> >> On Wed, Jan 10, 2018 at 4:46 PM, Steve Castellarin
>> >> >> >> >>> >> <steve.castellarin at gmail.com> wrote:
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> Hey Peter, no there is no error messages.
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> On Jan 10, 2018 4:37 PM, "Peter Manev"
>> >> >> >> >>> >>> <petermanev at gmail.com>
>> >> >> >> >>> >>> wrote:
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> On Wed, Jan 10, 2018 at 11:29 AM, Steve Castellarin
>> >> >> >> >>> >>> <steve.castellarin at gmail.com> wrote:
>> >> >> >> >>> >>> > Hey Peter,
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> Are there any errors msgs in suricata.log when that
>> happens
>> >> >> >> >>> >>> ?
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> Thank you
>> >> >> >> >>> >>>
>> >> >> >> >>> >>>
>> >> >> >> >>> >>>
>> >> >> >> >>> >>> --
>> >> >> >> >>> >>> Regards,
>> >> >> >> >>> >>> Peter Manev
>> >> >> >> >>> >>>
>> >> >> >> >>> >>>
>> >> >> >> >>> >>
>> >> >> >> >>> >
>> >> >> >> >>>
>> >> >> >> >>>
>> >> >> >> >>>
>> >> >> >> >>> --
>> >> >> >> >>> Regards,
>> >> >> >> >>> Peter Manev
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> Regards,
>> >> >> >> Peter Manev
>> >> >> >
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Regards,
>> >> >> Peter Manev
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Regards,
>> >> Peter Manev
>> >
>> >
>>
>>
>>
>> --
>> Regards,
>> Peter Manev
>>
>
>
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